batjie Terms and Conditions

The following words and terms are used with specific meanings throughout these Terms:

• "batjie" or "Platform" — The batjie.lat website and all services connected to it.
• "User" or "You" — Any person who has registered on the batjie platform or is using its services.
• "Account" — A user's personal registered profile on batjie.
• "Wallet" — The virtual fund management system linked to each account.
• "Bonus Funds" — Any promotional credits awarded to a user that are withdrawable subject to meeting specific conditions.
• "Bet" — A wager placed by a user on a game or sporting event.
• "Fair Play" — Ensuring a fair and transparent gaming environment for all users.

Throughout these Terms, singular and plural forms, as well as masculine and feminine references, apply interchangeably. Headings are provided for navigation purposes only and have no effect on the legal meaning of the Terms.

2.1 Age Restriction

To participate on the batjie platform, you must be 21 years of age or older. Minors are strictly prohibited from opening an account or using the services. We may request identity documents at any time for age verification purposes. If it is confirmed that a user is a minor, the relevant account will be immediately closed and all transactions will be considered void.

2.2 One Account Per Person

Each user may register only one account. Opening or operating multiple accounts by the same person is strictly prohibited. If this condition is violated, all accounts may be suspended or closed, and any bonuses or winnings earned may be forfeited.

2.3 Registration Information

You must provide true, accurate, and complete information at the time of registration. Providing false or misleading information regarding your name, date of birth, address, or contact details may result in your account being closed immediately. To update any information, please contact our support team.

3.1 Login Security

It is your responsibility to keep your account username and password secure. This information should not be shared with any third party. Report any unauthorized access to your account to our support team immediately. batjie will not be held responsible for any loss resulting from the disclosure of your login details.

3.2 Account Verification

batjie may request identity verification before processing a withdrawal or for transactions above a certain amount. You may be required to submit a national identity card, passport, or other documents for verification. If verification is not completed on time, the account may be temporarily suspended.

3.3 Closing an Account

You may request to close your account at any time through our support team. Before closing the account, all pending bets must be settled and available funds must be withdrawn. batjie reserves the right to close any account in the event of a breach of these Terms.

4.1 Deposit Rules

The following mobile banking methods are accepted for depositing funds on the batjie platform: bKash, Nagad, and Rocket. The minimum deposit amount is ৳200. Depositing funds using third-party accounts or bank cards is strictly prohibited. All deposits are processed in Bangladeshi Taka (BDT).

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals can only be made using the same method that was used to deposit funds. Withdrawal processing typically takes 5–30 minutes. Withdrawals may be delayed until the verification process is complete.

4.3 Transaction Responsibility

The user is responsible for the accuracy of all financial transactions. batjie will not be held responsible for funds sent to an incorrect mobile number or account. If you experience any issue with a transaction, contact our support team as soon as possible and keep proof of the transaction.

5.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will give ৳1,000 in bonus, resulting in a total balance of ৳2,000. Depositing ৳8,000 or more will give the maximum bonus of ৳8,000. To withdraw this bonus, you must wager a total of 15 times the bonus amount (15x wagering requirement).

5.2 VIP Cashback Program

batjie's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback rates are as follows:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

Users can move up to higher VIP tiers based on their gaming activity and engagement. Additional benefits and offers apply at each tier.

5.3 Promotional Terms

Each bonus offer has its own conditions and validity period. batjie reserves the right to change, suspend, or cancel any promotional offer at any time. If misuse of a bonus or suspected fraud is identified, the relevant bonus will be cancelled.

6.1 Ensuring Fair Play

All games on batjie are operated based on fair play principles. Our game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) comply with internationally recognized standards. All game outcomes are determined through a Random Number Generator (RNG) or live dealer process.

6.2 Betting Rules

Minimum and maximum amounts are defined for each game or bet. Any winnings obtained due to a software error or technical issue will be considered void. If a game is interrupted mid-way, it will be resolved based on reliable log records.

6.3 Sports Betting

Betting is available on various international and local sporting events including cricket, football, and kabaddi. Live odds betting is available for BPL, IPL, T20 World Cup, and ICC tournaments. If an event is cancelled or postponed, the relevant bets will be settled according to the prevailing rules.

The following activities are strictly prohibited on the batjie platform:

• Opening or operating multiple accounts.
• Using a false or fake identity.
• Misusing or manipulating the bonus system.
• Engaging in collusion or game manipulation.
• Conducting money laundering or illegal financial activities.
• Threatening, harassing, or harming other users.
• Attempting to gain unauthorized access to the software or systems.
• Using any promotional materials related to batjie without authorization.

batjie gives the highest priority to protecting users' personal information. Our platform uses SSL encryption, which keeps all data transmissions secure. We do not sell or share user information with third parties without authorization. However, limited information may be provided to authorities when required by legal obligation or for security investigations.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

batjie believes that gambling is a form of entertainment and should always be enjoyed responsibly. We provide the following protective tools:

• Deposit Limits: Users can set their daily, weekly, or monthly deposit limits.
• Self-Exclusion: If you feel that your gaming habits are getting out of control, you can exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Account activity can be temporarily paused for a short break.

If you feel that gambling is becoming a problem for you or your family, please visit our Responsible Gaming page or contact us through our 24/7 live chat support.

10.1 Filing a Complaint

For any dispute or complaint, please first contact us via our 24/7 live chat or email. When filing a complaint, provide the relevant transaction ID, date, and detailed information. We will review your complaint as soon as possible and take steps to resolve it.

10.2 Final Decision

In the event of any dispute, batjie's server logs and records will be treated as conclusive evidence. Our decision will be final and binding on all parties. Filing a fraudulent or malicious complaint may result in account closure.

batjie reserves the right to change, add to, or amend these Terms at any time. Users will be given appropriate notice before any significant changes take effect. Continuing to use the platform after updated Terms have been published will be considered acceptance of the new Terms.

The most recently effective Terms will always be available on this page. You are advised to review this page regularly.

If you have any questions or comments about these Terms, please contact our support team:

• Live Chat: 24/7 live chat support is available in Bengali.
• Email: [email protected]

Our support team is at your service 7 days a week, 24 hours a day. Using live chat is the most effective way to get a quick resolution for any issue.